HOW LONG DOES THE DELIVERY TAKE?
All orders are shipped with standard postal services from our warehouse in the United States . The delivery to Hong Kong generally takes 7 – 10 business days. However, please note that this time is an estimate and depends on the local postal service in your country.
HOW MUCH DO YOU CHARGE FOR SHIPPING?
Shipping is free for all orders with a value of $50 or more. If your order is less than $50 in total, a shipping charge of $7 will be added to your order.
CAN I AMEND MY ORDER OR ADDRESS AFTER I HAVE PLACED IT?
Regrettably it is difficult to change your order or the shipping address one it has been placed. We aim to ship all order as fast as possible so our warehouse is processing them within 30 minutes of receiving them.
If a change is necessary please contact us and we will do our best to help you.
I HAVE RECEIVED THE WRONG PRODUCT/SIZE – WHAT SHALL I DO?
Should you receive a delivery containing damaged or wrongly packaged item(s), the wrong size or product, please contact us through the contact form and we will do everything we can to correct our mistake. You will be provided with new products or a refund, depending on your preference.
Important: Please state your order ID.